Heating Advice

Tips for keeping you safe and your Baxi boiler in good working condition.

Your boiler combines gas, electricity and water to provide a warm and comfortable environment. In addition to having your boiler serviced annually, here are a few Do-It-Yourself tips to keep your boiler operating smoothly.

Take care of your boiler

Wipe the case to your boiler with a soft damp cloth to keep it clean. Be sure to dry it after wiping it down.

Check your boiler’s clearances to make sure it complies with our minimum recommendations so that it can be serviced when needed, especially if it is located in a closet. Also be sure to remove any debris or obstructions from the air vents, grills or flues.

Keep the case in place. If you believe your boiler needs repairs or servicing, contact a local service contractor. Removing the case yourself can be dangerous and may result in leaks, fire, explosion or Carbon Monoxide poisoning.

Check your Thermostat

Even one degree can have a dramatic impact on your boiler and your heating bill. Try lowering the temperature for a full day to see if you are still comfortable. Repeat this process until you find a temperature that is too cold and then increase the temperature.

Winter warning

Your boiler’s plastic condensate pipe may run along an outside wall. If the pipe gets too cold, the liquid inside may freeze during colder temperatures. As a safety feature, your boiler will automatically shut down and display error code E1 and 33 alternately on the display panel.

Yearly checkup

Baxi recommends to have your boiler serviced every year. This will help keep your unit running smoothly and efficiently. It can also help reduce your heating costs and prevent major repairs. Be sure to have your technician update the service records in your installation manual after each visit.

What kind of service does my boiler need?

When conducting a service call, the technician will ensure that your boiler is working both safely and efficiently. A thorough service appointment includes:

  • Correct for the correct gas pressure and flow.
  • An inspection of the flue and combustion. Your technician will use a tool called a flue gas analyzer to make sure that your boiler is burning the right mix of gas and air.
  • Ensuring all electrical connections are clean and in good working order.
  • Verifying that all key components are working efficiently.
  • Checking that all seals are intact.
  • Inspecting electrodes.
  • Checking all safety devices.
  • Making sure the condensate trap and pipe are not blocked.
  • Inspecting the water and gas pipework.

Extended warranties

Your Baxi boiler comes with a standard warranty. But repairs may be required after the original warranty expires. If the standard warranty has already expired, Baxi is proud to offer extended warranties to keep your boiler covered. Extended warranties may be purchased online at Baxiboilers.com up to 60 days after your boiler has been installed. And if your original warranty is still active, your extended warranty will begin automatically on the day your original warranty expires.

Carbon Monoxide (CO)

Carbon monoxide (CO) is a dangerous gas produced when fossil fuels such as gas, oil, wood and coal used in boilers, engines, oil burners, gas fires, water heaters, gas ovens, solid fuel appliances and open fires fail to combust completely. In homes, CO can often be found when a gas appliance has been incorrectly installed, improperly repaired or has not been adequately maintained. Obstructed flues, chimneys and vents can also introduce CO into the home.

CO has no color, odor or taste, so be sure to install a CO alarm in your home.

CO poisoning

Symptoms of CO poisoning often resemble the flu, including headaches, nausea, fatigue or confusion. If you find these symptoms fade or disappear when you are outside the home and return or get worse when you return home, these may be signs of CO poisoning. Pay close attention if everyone in the household, including your pets, are displaying the same symptoms. If you believe you or your family are experiencing CO poisoning, exit the home and seek medical assistance immediately as severe cases can lead to unconsciousness, long term brain damage or death.

CO alarms

Installing CO alarms in every room of your home that has a gas appliance is the best way to ensure the health and safety of your family. Alarms come with a variety of features. Baxi recommends that you select a device with an audible alarm to alert you to any possible danger or will wake you up if CO levels increase during the night.

CO Alarm Tips:

  • Make sure the alarm has a battery life of at least 5 years.
  • Test your alarm weekly.
  • Continue to have your appliances serviced regularly.
  • Not all smoke alarms detect carbon monoxide. Check to make sure you are covered for both smoke and carbon monoxide.

Smell Gas?

If a fault or gas leak is suspected, turn off the gas supply. Do not touch any electrical switches, do not smoke and extinguish all open flames. Contact your local Gas Supplier from a neighbor's phone.

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